The following provisions establish the general conditions of sale of the products offered by the company Gigi SNC whose company number is BE0789773109 on its website .
The site is the property of the company in its entirety, as well as all the rights relating thereto. Any reproduction, in whole or in part, is systematically subject to the authorization of the owners.
For administrative information regarding Gigi SNC, please contact us at the email address

Condition 1 - Object of the general conditions of sale:

These general conditions of sale aim to define, exclusively on the basis of the relationships they establish on the Internet network, the reciprocal rights and obligations of the parties (The "Customer" and "Gigi " (represented by SNC Gigi") as well as the different stages of the ordering process.The sale is reserved for adult or minor customers with parental authorization.

Condition 2 - Product:

The products offered for sale by Gigi are those that appear on the site and only on the site on the day of consultation by the user and within the limits of available stocks. In the absence of availability of the article, Gigi undertakes to inform the customer as soon as possible on the site.

The products offered for sale are described and presented with the greatest possible accuracy. However, if errors or omissions may have occurred in this presentation, Gigi cannot be held liable. The photographs and texts illustrating the products are not contractual.

We recall the existence of a legal guarantee of conformity for the goods sold on the Gigi site.

Condition 3 - Price:

The prices are indicated in Euro. They take into account any reductions as well as VAT, applicable on the day of the order. The prices indicated are guaranteed within the limits of available stocks except for significant changes in charges and in particular VAT, and except for typographical errors or omissions. The prices indicated take into account the packaging provided by Gigi. The prices do not take into account the shipping costs which will be invoiced in addition and will be specified to the customer during the final validation of his order. Gigi reserves the right to modify its prices at any time but the articles will be invoiced on the basis of the prices in force at the time of the registration of the order, subject nevertheless to the availability of the articles. The articles remain the property of Gigi until full payment of the price of the order.

Condition 4 - Order and purchase path:

The customer interested in an article visible on the site orders directly via the site named above.

The customer who places his order directly on the site must follow the following procedure:

  • During his first order, the customer must create a customer account.
  • The customer will choose the various articles in which he is interested and will click successively on the link "Add to my basket". At any time he will have the possibility of:
    • Obtain a summary of the items selected by clicking on the "My basket" link;
    • Continue shopping by clicking on the "Continue Shopping" link;
    • Complete your selection and place the order by clicking on the "Checkout" link.
  • To order the selected items, the customer will go to the purchase tunnel by clicking on "My basket". The customer must identify himself (after registration), by entering his e-mail address and password if this has not been done beforehand. The customer is informed and accepts that the entry of these two identifiers (e-mail address and password) is proof of his identity and expresses his consent.
  • Once the user has been identified and the selection of the desired items has been made, he must validate the billing address.
  • Then the customer will choose his method of delivery or withdrawal of the order. The three existing possibilities are the two delivery methods: Relay point and home delivery. The method of withdrawal is "In store" at the following address: Rue des Guillemins 69, 4000 Liège, Belgium.
  • The customer will choose the type of payment he prefers, made available by the MultiSafePay platform (Visa, MasterCard, Bancontact/Mister Cash, Maestro, PayPal, etc.) and fill in the information required by this secure payment platform.
  • Finally the customer will indicate that he accepts the general conditions of sale by checking the box "By clicking on Buy, I acknowledge the obligation to pay for this item and I accept the general conditions (s) ".
  • After having accepted the general conditions of sale, the customer definitively and irrevocably validates his order by clicking on "Buy". In all cases, regardless of the method of payment chosen by the customer, Gigi will acknowledge receipt of the order as soon as it is validated by email or by any other means at its convenience. By validating the order, the customer certifies that he is either 18 years old or has parental authorization to proceed with the order. The authorized minor undertakes to inform the parental authority of the collection of his personal data, who may oppose their storage and/or their transmission to third parties.

In any event, Gigi reserves the right to refuse any order or delivery in the event of an existing dispute with the customer, total or partial non-payment of a previous order by the customer, refusal to authorize payment by bank card from banking organisations, non-payment or partial payment, use of a bank card or other means of payment not issued by a financial institution. The responsibility of Gigi can then in no case be engaged in this respect Gigi also reserves the right to cancel any order without reason mentioned above by means of the reimbursement of the amount paid by the customer during his last order.

Condition 5 - Delivery:

Free delivery
Delivery is free for any order of minimum 90€

Delivery is free for any order of minimum 90€

Delivery delay
The usual delivery times for Belgium are 24 to 72 hours. (except artisanal confections)
The usual delivery times for France, the Netherlands and Germany are 2 to 7 days. (except artisanal confections)

In some cases, delivery times vary depending on the delivery method chosen and the availability of the products ordered and may extend up to 30 days (expressed in working days, excluding Saturdays, Sundays and public holidays) and are understood from the validation of your order and payment. For reasons of availability, an order may be delivered in several instalments.

Although Gigi tries to ensure delivery as soon as possible, Gigi cannot be held responsible in the event of late delivery.

Delivery times are indicated for information purposes on our site and those of our delivery partners and are not guaranteed.

Delays cannot justify the cancellation of the order and the payment, nor the payment of damages.

In the case of international delivery, you will be subject to the payment of import taxes and additional fees. You must comply with the applicable laws and rules provided in the country of destination. Gigi will in no way be held responsible if the Customer violates these laws.

Condition 6 - Data:

Any customer who has placed at least one order is registered automatically and free of charge in Gigi's customer file. Gigi ensures that the data will remain confidential and will never be transmitted unless agreed with the client.

Condition 7 - Availability:

In the event of an unavailability of the article after placing the order, Gigi undertakes to inform the customer by e-mail upon receipt of the information as soon as possible. The order will be automatically canceled and the customer immediately refunded if his account has been debited. Reimbursement will be made directly to the customer's bank account at the latest within thirty days of payment of the sums paid by the customer.

Condition 8 - Right of withdrawal:

Depending on the country where you reside, if the customer is a consumer, you have the right to cancel your order under the European Consumer Protection Directive 2011/83/EU. You can notify us of your decision to cancel your order and request a refund within 14 days from the date of receipt or collection of the item. The amount may be revised downwards according to any additional costs incurred for transport. The goods always travel at the recipient's risk and peril. Always check your package upon arrival.

We urge the customer to check the items received thoroughly upon delivery before removing any tags or discarding the original packaging. The products must be returned unworn, unwashed, unused, undamaged, unworn and provided with their labels. AND original packaging. In the event of non-compliance with these instructions, the returned product will be considered non-compliant under our return policy and the item will not be refunded. Items benefiting from promotions on our site cannot be taken back. No exception will be made.

The items will be returned at the expense and expense of the customer by a secure delivery method.

It will be up to the customer to keep any proof of return, which assumes that the items are returned by registered mail or by any other means giving a certain date to this shipment.

In the event of an error in the communication of the delivery data, Gigi will not be held responsible.

Condition 9 - Customs Duties:

Any order placed on the site and delivered outside of Belgium may be subject to any taxes and customs duties which are imposed when the package reaches its destination. These customs duties and any taxes related to the delivery of an item are the responsibility of the customer and are his responsibility. Gigi is not required to verify and inform its customers of applicable customs duties and taxes. To know them, it is up to the customer to inquire with the competent authorities of his country.

Condition 10 - Partial Disability:

In the event that one of the clauses of this contract is rendered null and void by a change in legislation, regulation or by a court decision, this cannot in any way affect the validity and respect of these general conditions. of sale.

Condition 11 - Entire contract:

These general conditions of sale and the order summary sent to the customer form a contractual whole and constitute the entirety of the contractual relations between the parties.

Condition 12 - Modification of the general conditions of sale:

Gigi reserves the right to modify the general conditions of sale. Any new version of these will be announced beforehand on the first page of the section my account. Members who do not want contractual relations to be governed by the new version of the general conditions of sale must notify this and, from the date from which the new version takes effect, they must stop using the services of Gigi. In the event that one of the terms of the general conditions of sale is considered illegal or unenforceable by a court decision, the other provisions will remain in force.

Condition 13 - Behaviour:

The customer may not use the Site in such a way as to cause, or attempt to cause, the interruption of the Site or attempt to force access, or cause damage to the Site. The customer understands that he is responsible for all communication and content that he sends from his computer and that the customer must use the Site in a lawful manner. Any breach of this clause constitutes a criminal offense under the Computer Misuse Act 1990 which we will refer to the relevant laws.

Condition 14 - Site:

The customer has the right to speak and share the links of as long as it is done in a legal and fair way, without damage to Gigi's reputation and without misusing it. Gigi reserves the right to remove these links at any time. If Gigi asks the customer to remove a link to our Site, the customer must do so without delay.

Gigi may update and change the Site and its content at any time. This means that at any time, the content of the Site may be qualified as no longer up to date.

Note that Gigi provides the Site solely for domestic and private use. Gigi will not be responsible for any commercial loss, loss of business, business interruption or loss of business opportunity.

Condition 15 - Intellectual Property, Software and Content:

The rights to the Site and the Content are protected by international copyright law as well as by any other national law relating to copyrights and databases.

It is forbidden to copy or reproduce any visual or written material from this website.

Condition 16 - Force Majeure:

Circumstances such as strike, fire, machine breakdown, epidemics, danger of war, civil war, lack of energy resources, princely act, bankruptcy of suppliers and others are to be considered as cases of force majeure when they have the effect to delay deliveries The seller will not have to establish either the unforeseeability or the irresistibility of these circumstances or the impossibility of performance of the contract.

The seller will inform the customer as soon as possible by email of the occurrence of one of the circumstances referred to in the previous paragraph.

The seller reserves the right to extend any delivery time agreed on an indicative basis with the customer for a period equal to that during which the case of force majeure persisted. Similarly, if these facts may compromise the execution of the order according to the terms provided, the seller reserves the right to terminate the contract without commitment or liability on its part.

Condition 17 - Applicable law:

In the event of difficulties in the application of this contract, the buyer has the possibility, before any legal action, to seek an amicable solution, in particular with the help of a professional association in the branch, a consumer association or any other counsel of his choice. It is recalled that the search for an amicable solution does not interrupt the brief period of the legal guarantee, nor the duration of the contractual guarantee.

Are excluded from any warranty:
has. Defects in use or maintenance.
b. Damage due to handling error, abusive or abnormal use.
vs. Spare parts or accessories whose replacement results from their normal wear and tear or routine maintenance operations.
NB: Our commitment ends if the manufacturer fails to supply spare parts and accessories.

These general conditions are subject to Belgian law. In the event of a dispute, Belgian law is applicable and only the courts of the judicial district of Liège are competent.